N-ME is a business-listing and local discovery platform. It helps users find businesses, shops, professionals, jobs, events and offers. N-ME does not itself provide medical, financial, insurance, banking, investment, government or emergency services, and it is not affiliated with any government authority.
This Privacy Policy explains how N-Me Technologies ("N-ME", "we", "us" or "our") collects, uses, shares and protects information when you use the N-ME mobile application, website at nmeapp.com, and related services (collectively, the "Platform"). By using the Platform, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information you provide
- Account information: such as your name, email address, mobile number, login details and profile information.
- Business listing information: business name, category, description, address, contact details, operating hours, website, photographs, products, services and promotional information.
- User content: reviews, ratings, enquiries, feedback, reports, job-related information and other content you choose to submit.
- Verification information: information or documents submitted to verify a business or listing, where this feature is available.
- Support communications: messages and information you provide when contacting customer support or reporting an issue.
Information collected automatically
- Location information: approximate or precise device location, only when you grant permission, to show nearby businesses, services, jobs, events and offers.
- Device and technical information: device model, operating system, app version, language, IP address, browser type and device or advertising identifiers, where permitted.
- Usage information: searches, pages or listings viewed, interactions, clicks, favourites and other activity on the Platform.
- Diagnostics: crash reports, performance information, security logs and error data used to maintain and improve the Platform.
Information from other sources
We may receive business information from business owners, authorized representatives, public sources, service providers or other users. Business contact details intended for public discovery may be displayed as part of a listing. If you believe a listing contains incorrect or unauthorized information, contact us to request correction or removal.
2. How We Use Information
We use information to:
- create and manage accounts and business listings;
- provide search, nearby discovery, maps, directions and location-based results;
- display businesses, professionals, jobs, events, offers and advertisements;
- enable calls, messages, enquiries and other interactions with listing owners;
- verify listings and prevent impersonation, fraud, spam and misuse;
- personalize and improve search results and the user experience;
- provide support, respond to requests and send service-related communications;
- measure performance, troubleshoot problems and develop new features;
- comply with legal obligations and enforce our terms and policies.
3. Location Permissions
Location access is optional. If you allow it, N-ME uses your location to show relevant nearby listings and calculate proximity. You can deny or withdraw location permission at any time through your device settings. Some nearby-search features may be limited when location access is disabled. Unless clearly disclosed in the app and permitted by you, N-ME does not collect location while the app is not in use.
4. How We Share Information
We may share information in the following circumstances:
- Public listings: information submitted for a public business, professional, job, event or offer listing is visible to Platform users.
- Service providers: trusted providers may process information for hosting, cloud storage, maps, analytics, messaging, notifications, security, customer support and crash reporting.
- Business interactions: when you call, message, apply, enquire or otherwise interact with a listing, relevant information may be shared with that listing owner or advertiser at your direction.
- Legal and safety reasons: we may disclose information where required by law or when reasonably necessary to protect users, the public, our rights or the security of the Platform.
- Business transfers: information may be transferred as part of a merger, acquisition, financing, restructuring or sale of assets, subject to appropriate safeguards.
- With consent: we may share information for another purpose when you expressly authorize us to do so.
We do not sell personal information for money.
5. Third-Party Services and Listings
The Platform contains third-party business listings, advertisements, websites, phone numbers, maps and external links. N-ME is an independent directory and does not control the privacy practices, accuracy, availability or services of listed third parties. Your interaction or transaction with a listed business is governed by that third party's own terms and privacy practices.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Platform, maintain legitimate business and security records, resolve disputes and comply with legal obligations. Retention periods vary depending on the type of information and the reason it was collected. Public listing information may remain available until the listing is removed, corrected or no longer required. Backup copies may remain for a limited period before being securely deleted or overwritten.
7. Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure, and users should protect their account credentials and devices.
8. Your Choices and Rights
Depending on applicable law, you may request to:
- access, review or correct your personal information;
- delete your account and associated personal information;
- correct, claim or remove a business listing;
- withdraw consent or disable device permissions;
- object to or restrict certain processing;
- receive a portable copy of eligible information;
- opt out of non-essential promotional communications.
You may use available account controls or email support@nmeapp.in. We may need to verify your identity or authority over a listing before completing a request. Some information may be retained where required by law or for legitimate fraud-prevention, security or recordkeeping purposes.
9. Account Deletion
You may request deletion of your N-ME account and associated personal information by using the account-deletion option in the app, where available, or by emailing support@nmeapp.in with the subject “N-ME Account Deletion Request.” Please send the request from your registered email address or include your registered mobile number. We will verify and process valid requests in accordance with applicable law.
10. Children's Privacy
N-ME is a general business-discovery platform and is not directed to children under 13, or the minimum age required by local law. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate action.
11. International Data Processing
Information may be processed or stored in countries other than the country where you live, including where our service providers operate. Where required, we use appropriate measures intended to protect information transferred across borders.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to the Platform, our practices or applicable requirements. We will publish the updated policy on this page and revise the “Last updated” date. Where required, we will provide additional notice or obtain consent.
13. Contact Us
For privacy questions, requests or complaints, contact: